3b33 Privacy Policy — Your Data, Protected
3b33 takes your privacy seriously. This policy explains what personal data we collect, how we use it, and the choices you have over your information as a player on our Bangladesh platform.
Introduction
This Privacy Policy ("Policy") describes how 3b33 ("we", "us", "the Platform") collects, uses, stores and protects personal information provided by users ("you", "Player") of the 3b33 online casino and sports betting platform at 3b33.bet. This Policy applies to all players who access 3b33 from Bangladesh, including from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur and Mymensingh. By registering an account on 3b33, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
3b33 is committed to maintaining the confidentiality, integrity and security of all personal data held on our platform. We do not sell, rent or trade personal data to third parties for their marketing purposes. Our data practices are designed to be transparent, proportionate and consistent with the reasonable expectations of our players. If you have questions about this Policy, please contact us through the live chat available on the platform.
Our Six Privacy Principles
Data Security
256-bit SSL encryption protects all data in transit. Account data is stored on secured, access-controlled servers.
Purpose Limitation
Your data is collected only for specific, legitimate purposes — account operation, compliance and support. Nothing more.
No Data Selling
3b33 does not sell, rent or share your personal data with third-party advertisers or marketing networks.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time through our support team.
Minimal Collection
We collect only the data required to operate your account, process payments and comply with anti-fraud and KYC obligations.
Direct Contact
Privacy queries are handled by our support team via live chat — no third-party privacy portals, no automated dismissals.
1. Information We Collect
3b33 collects personal information through three primary channels: information you provide directly during registration and account use, information generated by your use of the platform, and information collected automatically through standard web technologies. We do not collect sensitive personal data beyond what is strictly necessary for platform operation and regulatory compliance.
1.1 — Registration Data
When you register a 3b33 account, we collect your full legal name, date of birth, residential address, mobile phone number, and the payment method details used to make your first deposit (e.g., bKash mobile number, Nagad account number). This data is mandatory for account creation and is used for identity verification, KYC compliance, payment processing and account communications.
1.2 — Transactional Data
We record all deposit and withdrawal transactions made on your account, including the transaction amount in BDT, the payment channel used (bKash, Nagad, Rocket, Upay), the transaction timestamp in Bangladesh Standard Time (BST, UTC+6), and the transaction reference number. This data is retained for financial reconciliation, fraud detection, and regulatory compliance purposes.
1.3 — Technical and Usage Data
When you access 3b33, our servers automatically record your IP address, browser type and version, device type (mobile/desktop), operating system, session start and end times, pages visited and game sessions played. This data is used for security monitoring, fraud detection, platform optimisation and responsible gaming analysis. It is not used to identify you personally beyond the context of your 3b33 account.
2. How We Use Your Information
3b33 uses personal data only for purposes that are directly connected to the operation of the platform and the provision of services to players. We do not use personal data for purposes beyond those described in this section without first obtaining your explicit consent.
2.1 — Account Management
Your registration data is used to create and maintain your account, verify your identity and age, and communicate account-related information to you (such as deposit confirmations, withdrawal updates and security alerts). Account communications are sent to your registered mobile number via SMS or to your registered email address where provided.
2.2 — Payment Processing
Payment data, including bKash/Nagad/Rocket/Upay account numbers, is used solely to process deposits and withdrawals to and from your 3b33 account. Payment credentials are processed through encrypted channels and are not stored in plain text on our systems. 3b33 does not store full card numbers or CVV codes.
2.3 — Fraud and Security
Technical and usage data — including IP addresses, device fingerprints and session patterns — is analysed in real time to detect and prevent fraudulent activity, account takeover attempts, bonus abuse, collusion and money laundering. Where suspicious activity is identified, the relevant account may be suspended pending investigation, and authorities may be notified as required.
2.4 — Responsible Gaming
Gaming session data — including session frequency, session duration, deposit frequency and betting patterns — is used by 3b33's responsible gaming systems to identify players who may be at risk and to apply protective measures, including automated session alerts, deposit limit reminders and referrals to the support team. This analysis is conducted internally and is not shared outside 3b33.
3. Payment Data and BDT Transactions
Important: All financial transactions on 3b33 are denominated in BDT (Bangladeshi Taka) and processed through local payment channels. 3b33 does not process international card payments. The payment methods supported are bKash, Nagad, Rocket and Upay.
When you make a deposit or withdrawal using bKash, Nagad, Rocket or Upay, the relevant transaction details (mobile wallet number, amount, timestamp) are logged in your 3b33 account transaction history. This transaction history is accessible to you through your account dashboard and is retained by 3b33 for a minimum of five years for financial record-keeping and regulatory compliance purposes.
3b33 does not share your payment account numbers (bKash, Nagad, Rocket or Upay) with any third party other than the payment gateway operator required to process the transaction. Payment gateway operators who handle BDT transactions on behalf of 3b33 are contractually bound to maintain the confidentiality of your payment details and to use them only for the purpose of processing your 3b33 transactions.
4. Data Sharing and Third Parties
3b33 does not sell or rent your personal data to third parties. We may share data with third parties only in the specific, limited circumstances described below, and only to the minimum extent required for each purpose.
4.1 — Service Providers
3b33 engages third-party service providers to assist with platform operations including payment processing, game delivery (e.g., Pragmatic Play, Evolution Gaming, Ezugi, Spribe), fraud detection and customer support technology. These service providers are granted access only to the data they need to perform their specific function and are contractually prohibited from using your data for any other purpose.
4.2 — Legal and Regulatory Obligations
3b33 may disclose personal data to law enforcement, regulatory bodies or government authorities where required by applicable law, or where 3b33 has a good-faith belief that disclosure is necessary to prevent fraud, money laundering or other criminal activity, or to protect the rights, property or safety of 3b33, its players or the public.
4.3 — Business Transfers
In the event that 3b33 undergoes a merger, acquisition, or sale of all or part of its assets, personal data held by the platform may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer via a prominent notice on the platform prior to the transfer taking effect, and the acquiring entity will be required to honour the privacy commitments set out in this Policy.
5. Cookies and Tracking Technologies
3b33 uses cookies and similar tracking technologies to maintain your session when you are logged in, remember your preferences, and collect aggregate usage statistics to improve the platform. We use only first-party cookies that are strictly necessary for platform functionality (session cookies) and performance cookies that help us understand how players navigate the platform. We do not use third-party advertising or behavioural tracking cookies.
Session cookies are deleted automatically when you close your browser. Performance cookies are retained for a maximum of 12 months. You may disable cookies in your browser settings, however disabling essential session cookies will prevent you from logging in to your 3b33 account. No cookie stored by 3b33 contains your financial data, password or national ID information.
6. Data Security
3b33 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. All data transmitted between your device and the 3b33 platform is protected by 256-bit SSL (Secure Sockets Layer) encryption. Account passwords are stored as one-way hashed values and are never held in plain text. Access to player personal data within 3b33's systems is restricted to authorised personnel on a strict need-to-know basis.
While 3b33 takes all reasonable measures to protect your data, no internet-based system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, 3b33 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach. If you suspect that your account has been compromised, contact 3b33 support immediately via live chat.
7. Your Rights Over Your Data
As a 3b33 player, you have the following rights in relation to your personal data held by the platform. To exercise any of these rights, contact our support team through live chat. We aim to respond to all data rights requests within 30 days.
7.1 — Right of Access
You may request a copy of the personal data that 3b33 holds about you. Upon a verified request, we will provide a summary of your account data, transaction history and any other personal data held on file, in a readable format, within 30 days of your request.
7.2 — Right to Correction
If you believe that any personal data held by 3b33 about you is inaccurate or incomplete, you may request that it be corrected. Corrections to registration data (name, address, date of birth) will require supporting documentation to verify the change. Contact our support team via live chat to initiate a data correction request.
7.3 — Right to Deletion
You may request the deletion of your personal data by contacting our support team. Please note that 3b33 is required by financial regulations to retain certain transaction records for a minimum of five years, and deletion requests cannot override this mandatory retention obligation. Where data cannot be fully deleted due to legal requirements, 3b33 will suppress it so that it is no longer used for any operational purpose.
8. Data Retention
3b33 retains personal data for as long as your account is active and for a defined period after account closure. Account registration data is retained for the duration of the account and for a minimum of five years after account closure, in compliance with financial record-keeping obligations. Transaction records (deposits, withdrawals, bets placed) are retained for a minimum of five years from the date of each transaction. Technical log data (IP addresses, session logs) is retained for a maximum of 12 months.
Upon receiving a valid account closure request, 3b33 will anonymise or delete personal data that is no longer required for legal or regulatory purposes within 90 days of the closure date. Anonymised aggregate data (which cannot be used to identify any individual) may be retained indefinitely for platform analytics and fraud pattern analysis.
9. Updates to This Privacy Policy
3b33 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When material changes are made, the updated Policy will be published on this page with a revised effective date. We encourage players to review this Policy periodically. Your continued use of 3b33 following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, please stop using the platform and contact our support team to close your account.
3b33 is strictly for players aged 21 and above. By creating an account, you confirm that you meet this age requirement. If you are concerned about your gaming habits, visit our Responsible Gaming page or contact support via live chat at any time.
Have Questions About Your Privacy?
Our support team is available around the clock on Bangladesh Standard Time. Contact us via live chat for any data access, correction or deletion requests.
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